Microsoft 365 Automation
Business Process Automation with Power Automate
Stop wasting time on repetitive tasks. We design and build automated workflows inside Microsoft 365 so your team can focus on the work that actually matters.
Book a Discovery CallFor small & medium businesses
Automate the busywork. Keep the people.
Most small businesses run on a mix of email, spreadsheets, SharePoint, Teams and a few other tools. The same information gets copied, approvals get chased, and reports get built by hand. Power Automate lets us connect those tools and turn repetitive processes into reliable, hands-off workflows — without needing a full development team.
Save Hours Every Week
Automate approvals, notifications, data entry and routine follow-ups so staff spend less time on admin and more time on customers and projects.
Connect Your Microsoft 365 Apps
Seamlessly link Outlook, SharePoint, Teams, Forms, Excel, Dynamics and more so information moves automatically between systems.
Fewer Errors, Better Consistency
Standardise processes so the same steps happen every time — reducing mistakes, missed approvals and lost requests.
How we help
From idea to working automation
We take a practical, focused approach that suits SMBs. No unnecessary complexity — just clear processes that deliver results quickly.
1
Discover & Map
We review your current processes, identify the highest-impact repetitive tasks, and map how information currently moves between people and systems.
2
Design the Flow
We design a clear, maintainable Power Automate solution — including triggers, approvals, notifications and any required integrations.
3
Build & Test
We build the automation, test it with real scenarios, and refine it so it works reliably in your day-to-day environment.
4
Handover & Support
We document the flow, train the relevant users, and offer ongoing support so the automation continues to run smoothly as your business changes.
Common use cases
What businesses automate with Power Automate
Approval workflows — Purchase requests, leave requests, document approvals or expense claims that route automatically and track status.
Email & notification automation — Auto-responses, reminders, status updates and alerts sent to the right people at the right time.
Data collection & syncing — Microsoft Forms submissions that create SharePoint items, update lists, or trigger follow-up actions.
Document processes — Automatically move, rename, or generate documents based on events such as a new client, completed form or approved request.
Reporting & alerts — Regular summary emails, Teams notifications when thresholds are met, or scheduled data extracts.
Cross-app integration — Connecting Microsoft 365 with other business tools so information doesn’t need to be entered twice.
Why ICT-Partners
Automation that fits a small business
We already manage Microsoft 365 environments for SMBs across Surrey. That means we understand the practical constraints — limited internal IT time, the need for simple processes, and the importance of solutions that staff will actually use.
Microsoft 365 Experts
Deep experience with the same platform your automation will run on.
Practical & Maintainable
Solutions designed so your team can understand and own them, not black-box complexity.
Local Support
Based in Egham, Surrey — we can support the automation as part of your managed IT service.
Ready to cut out the repetitive work?
Tell us about a process that currently takes too much time. We’ll show you what’s possible with Power Automate and outline a clear next step.
Contact ICT-PartnersOr call us on 01784 605 334